Privacy & Cookies

FieldWorkz Privacy Policy

Effective Date: February 7, 2025

At FieldWorkz, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, store, and protect your information when you use our platform, services, and tools. Our approach is grounded in transparency, user empowerment, and compliance with global data protection standards, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following categories of information:

a. Personal Identifiers:
Name, email address, phone number, job title, organization, user credentials, and government-issued ID (if applicable).

b. Usage Information:
Device identifiers, IP addresses, browser type, operating system, time stamps, pages visited, and platform activity.

c. Geolocation Data:
Precise or approximate location data based on your device settings and usage.

d. Uploaded Content:
Any content, datasets, files, or media submitted to our platform by users or their organizations.

e. Cookies and Tracking Technologies:
Cookies, pixel tags, local storage, and similar technologies to improve performance, personalize experiences, and analyze usage trends.

 

2. How We Use Your Information

We use your data to:

• Provide, maintain, and improve our services.
• Personalize user experience and content recommendations.
• Ensure system integrity and prevent fraud or abuse.
• Conduct analytics and generate insights.
• Communicate service updates, respond to inquiries, and provide customer support.
• Comply with legal obligations and enforce our terms.

 

3. Legal Basis for Processing (for EU Residents)

Under GDPR, we process your data based on the following lawful grounds:

• Your consent (e.g., for marketing or cookies).
• Contractual necessity (e.g., providing services).
• Legal obligations (e.g., responding to lawful requests).
• Legitimate interests (e.g., platform optimization, fraud prevention).

 

4. Data Sharing and Disclosure

We do not sell or rent your personal information.

We may share data with:

• Authorized third-party service providers for hosting, analytics, communication, or support (subject to confidentiality agreements).
• Legal authorities in compliance with subpoenas, legal orders, or applicable law.
• Mergers or acquisitions involving FieldWorkz (you will be notified of any such change).

 

5. Data Ownership & User Control

• You retain ownership of all data you upload to our platform.
• You control data sharing settings and whether your data is public or private.
• You may export, download, or delete your data at any time.

 

6. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill service delivery;
• Meet legal and regulatory obligations;
• Support operational or audit requirements.

When no longer needed, your data will be securely deleted or anonymized.

 

7. Security Practices

We use state-of-the-art security measures including:

• End-to-end encryption (in transit and at rest).
• Role-based access controls restrict data access.
• Routine vulnerability testing and penetration checks.
• Incident response procedures to notify users of breaches within legally required timelines.

 

8. Your Privacy Rights

You have the right to:

• Access your personal data.
• Correct or update inaccuracies.
• Delete your account and data.
• Object to or restrict certain data processing.
• Withdraw consent (where applicable).
• Lodge a complaint with a supervisory authority.

For all requests, contact us at: privacy@fieldworkz.com

 

9. International Data Transfers

If you are located outside the United States, your information may be transferred, processed, and stored in the U.S. or other countries with appropriate safeguards, such as Standard Contractual Clauses (SCCs) for EU residents.

 

10. Children’s Privacy

FieldWorkz is not directed to children under 13 (or under 16 in some jurisdictions). We do not knowingly collect personal information from children without parental consent.

 

11. Updates to This Policy

We may periodically revise this Privacy Policy. Significant changes will be communicated via our platform or email. Continued use of FieldWorkz after changes indicates your acceptance.

 

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, contact us at:

 

Email: privacy@fieldworkz.com
Mailing Address: 1450 Broadway, 12th Floor, New York, NY 10018, USA